The crystal design is simple and easily navigable, so you can get the most out of it without losing time searching for specific areas or functionalities. Upon logging into your account, you’ll always be greeted by the Advisor.
When you navigate to other tabs throughout the platform, you can always access the Advisor by pressing the swirl icon in the bottom right corner of each page.
The quickest way to get familiar with your platform is by using the tooltips to guide you through each page. These tooltips are marked by a purple dot throughout the platform. Press the dot to read each tip. By pressing the X icon, you can close the top and open it later, if needed. By pressing Got It!, the tip will close and the dot will disappear.
For a walk through of the platform, use the Explore functionality. Press your profile item in the top right corner, then press the Explore crystal item from the dropdown menu. The tooltips will walk you through various areas of crystal:
- To manage your customized analytics dashboard, where you can find social and digital marketing data related to your channels while adding, resizing or dragging and dropping widgets, access the Analytics Tab.
- To schedule content to publish at the most effective time for your multiple social channels, use the smart scheduler in the Publisher Tab. Here, you can schedule, draft, or manage your social content.
- To create custom reports by simply mixing and matching specific channels, statistics, content, and demographics widgets, use the Reports tab.
- For real-time data related to any campaigns that you’ve created in Facebook, Instagram, Twitter, or Google Adwords, access the Campaigns Tab. Want this feature? Go Only Premium.
- To manage the social channels connected to your account, reach the Connector Tab. Use the toggles in this tab to connect and disconnect your social channels.
Other useful areas regarding your account are found from the dropdown menu when you press your profile item in the top right corner. This area is where you can:
- Manage your profile and account details. Press your name in the dropdown menu to view and manage your account details.
- View and manage your brands or teams. Press the View Brands or View Teams item in the to manage the brands and teams associated with your account. Want more brands and teams? Go Only Premium.
- Launch the Explore functionality. Click the Explore item for a step-by-step guide of your platform’s interface.
- Access the Help Center. Access the Help item to access crystal’s Help Center (but you already know that, don’t you? ;))
- Logout of your account.